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Home»Business»Awards»Camiral Continues to Set the Benchmark for Service Excellence in Europe
Awards

Camiral Continues to Set the Benchmark for Service Excellence in Europe

Jane TurnerBy Jane TurnerMarch 18, 2026No Comments3 Mins Read
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Lee Mathew Waggott, General Manager of 59club Europe South, said: “Camiral continues to define the benchmark for customer service at European golf resorts. From the moment guests arrive, they are immersed in a five-star experience where service, hospitality and attention to detail are evident throughout their stay.”
Lee Mathew Waggott, General Manager of 59club Europe South, said: “Camiral continues to define the benchmark for customer service at European golf resorts. From the moment guests arrive, they are immersed in a five-star experience where service, hospitality and attention to detail are evident throughout their stay.”
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Spain’s No. 1 golf resort earns its fourth consecutive Gold Flag, while Marta Castells is named Europe’s F&B Manager of the Year at the 59club European Service Excellence Awards

Camiral, home of The 2031 Ryder Cup, has further strengthened its reputation as Spain’s No.1 golf resort after receiving recognition at the 59club European Service Excellence Awards, underlining its commitment to exceptional hospitality and guest experience.

Home to the critically-acclaimed Stadium Course and Tour Course, the European Tour Destination has been awarded a fourth consecutive Gold Flag designation – a testament to its continued focus on service consistency and operational excellence across all guest touchpoints.

The 59club European Service Excellence Awards recognise outstanding venues, teams and individuals across golf and hospitality who are dedicated to the highest standards of customer service.

Lee Mathew Waggott, General Manager of 59club Europe South, said: “Camiral continues to define the benchmark for customer service at European golf resorts. From the moment guests arrive, they are immersed in a five-star experience where service, hospitality and attention to detail are evident throughout their stay.”

Further reinforcing the 36-hole resort’s dedication to excellence, Marta Castells was named Food & Beverage Manager of the Year (Europe), one of 59club’s prestigious ‘Major 5’ European titles, which recognise the most outstanding individuals and teams across the golf and hospitality industry.

Camiral’s culinary offering continues to evolve, most recently with the opening of Origin, the resort’s signature fine dining concept celebrating contemporary Mediterranean cuisine and seasonal local produce in an elegant setting.

Flavio Papa, Director of Golf at Camiral, added: “Receiving the Gold Flag recognition once again reflects the passion and dedication of our entire team in delivering exceptional customer service. Every department, from reservations to golf operations and guest relations, plays an important role in the customer journey and in ensuring the best possible experience for our members and guests. This award is a testament to their continued dedication.

“As host venue of The 2031 Ryder Cup, we remain focused on maintaining the highest standards across the resort, ensuring every guest enjoys world-class hospitality and championship golf.”

Located just outside Girona and one hour north of Barcelona, Camiral is home to the five-star Hotel Camiral, a member of The Leading Hotels of the World. Together with its two championship golf courses, state-of-the-art Wellness Centre and culinary offering, the resort continues to position itself as one of Europe’s premier destinations for luxury travel, golf and gastronomy.

For more information about Camiral, please visit www.camiral.com

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Jane Turner

Jane Turner is the Editor of Golf Business Technology and has worked in the Education and Consulting sector for over two decades.

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